Uninstalled items returned within 30 days of reception qualify for a no-hassle refund, subject to a 10% restocking fee. Open packages where seal has been broken are subject to a 15% restocking fee. Customer is responsible for shipping fees incurred to return the item. After 30 days from the date of purchase, orders no longer qualify for a refund and cannot be returned. If your item has already been installed on your vehicle, it is not eligible for a refund. Items must be returned in original packaging and in perfect condition to be eligible for a refund.